SurveySensum

JULY 14, 2020

A leader in customer experience, he has spent years in leading successful CX, Voice of the Customer (VoC), and marketing teams. Chad Horenfeldt – Director of Customer Success at Kustomer. Colin is an accomplished Speaker, a renowned Best-Selling Author, and a Co-Host of a successful podcast, The Intuitive Customer.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

1 to 1

MAY 7, 2013

--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Back towww.1to1media.com.

Customer Experience 51

Customer Experience Social Media CRM Voice of the Customer 51

1 to 1

JUNE 11, 2013

--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!

Customer Experience 44

Customer Experience Social Media CRM Customer Loyalty 44

1 to 1

MAY 5, 2013

--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!

Entertainment 42

Entertainment Sports Social Media CRM 42

1 to 1

JUNE 13, 2013

--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!

Customer Satisfaction 40

Customer Satisfaction Social Media CRM Voice of the Customer 40

1 to 1

JUNE 11, 2013

--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!

Social Media 37

Social Media CRM Customer Loyalty Voice of the Customer 37

1 to 1

MAY 2, 2013

--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in Management Consulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!

Social Media 39

Social Media Touchpoint CRM Gaming 39