SurveySensum

SEPTEMBER 21, 2023

This shows the high cost of customer acquisition and how, at times, businesses fail to recoup their initial investment. In contrast, Company B chose to focus on retaining its existing customer base by introducing loyalty programs. Well, acquiring new customers can costs you five times more than keeping the ones you have.

Customer Retention 52

Customer Retention Non-Profits Social Media Gaming 52

SurveySensum

JULY 6, 2023

You’ve poured your heart and soul into creating captivating marketing campaigns, investing substantial resources in driving customer acquisition. Yet, despite these efforts, you notice a decrease in sales and declining customer loyalty. Even as a retail giant , Reliance Trends struggles with customer retention.

Customer Satisfaction 52

Customer Satisfaction Retail Social Media Net Promoter Score 52

SurveySensum

JULY 6, 2023

You’ve poured your heart and soul into creating captivating marketing campaigns, investing substantial resources in driving customer acquisition. Yet, despite these efforts, you notice a decrease in sales and declining customer loyalty. Even as a retail giant, Reliance Trends struggles with customer retention.

Customer Satisfaction 52

Customer Satisfaction Retail Social Media Net Promoter Score 52

SurveySensum

JULY 13, 2023

Yet only 49% of the customers said that they had positive customer experiences with companies. Improving retail customer experience for your brand is not only an expectation from your customers but also a requirement for your business growth. But how to deliver great retail customer experiences?

Retail 52

Retail Customer Experience Touchpoint Social Media 52

SurveySensum

JULY 13, 2023

Yet only 49% of the customers said that they had positive customer experiences with companies. Improving retail customer experience for your brand is not only an expectation from your customers but also a requirement for your business growth. But how to deliver great retail customer experiences?

Retail 52

Retail Customer Experience Touchpoint Social Media 52

VOZIQ

NOVEMBER 2, 2022

Customers are being exposed to irresistible offers making their expectations spike up, even more so for subscription businesses. So, how do we not just meet but exceed customer expectations like never before? Here are some predictions, tips, and suggestions to understand customers better.

Customer Retention 40

Customer Retention Customer Acquisition Compliance AI 40

VOZIQ

NOVEMBER 1, 2022

Customers are being exposed to irresistible offers making their expectations spike up, even more so for subscription businesses. So, how do we not just meet but exceed customer expectations like never before? Here are some predictions, tips, and suggestions to understand customers better.

Customer Retention 40

Customer Retention Customer Acquisition Compliance AI 40