Customer Acquisition Customer Relationship Customer Retention Manufacturing 
SugarCRM
MAY 11, 2023
The manufacturing sector is not only riding but embracing this new age wave of digital transformation. Customer relationship management (CRM) solutions serve as a hub of this transformation and help organizations turn transformation investments into revenue.
Intercom, Inc.
AUGUST 27, 2020
Customer acquisition costs are rising , churn is every company’s poison pill, and the competition is relentless. Success in the subscription economy isn’t about having the best product; it’s about having the strongest customer relationships. Listen to the full episode above or get Carl’s key takeaways below.
Intercom, Inc.
JULY 1, 2019
At Collision , I spoke about the new techniques that product owners and marketers will need to navigate the world of customer relationships. It turns out that it’s not just us within the SaaS business that are realizing that retention matters. . Customer retention is more important than conversion.
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