Customer Expectations, CX and Vermont

Drive revenue during an economic downturn

Zendesk

NOVEMBER 17, 2022

If your CX team isn’t leveraging customer data to create more personalized conversations, they’re missing out on an opportunity. When companies provide exceptional CX, it can be an engine for growth. Build better customer solutions with new CX tools. This is an ideal time to review your company’s brand strategy.

Engineering

Engineering Manufacturing Social Media Omnichannel

Achieve quick ROI on your CX: How small businesses innovate at scale

Zendesk

APRIL 2, 2021

During the pandemic, support tickets surged, and customer expectations stayed sky high. According to the Zendesk Customer Experience Trends Report, the shift to online support has pushed requests to all-time highs for small and mid-sized businesses: average weekly support requests increased 25 percent since the beginning of 2020.

Innovation

Innovation CX Retail Start-ups

Tech Customer Success

Drive revenue during an economic downturn

Achieve quick ROI on your CX: How small businesses innovate at scale

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