Customer Expectations, Louisiana and Technology

Catch Fonolo at Customer Contact Week!

Fonolo

JANUARY 10, 2018

Fonolo is excited to return as a sponsor for this year’s Customer Contact Week (CCW), January 22-25th, 2018 at the Hyatt Regency in New Orleans, Louisiana. Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. In 2018 they introduced a new brand, Customer Contact Week.

Contact Center

Contact Center Social Media Education Customer Expectations

Delivering Unique, Attractive (Even Branded) Customer Experience Lagniappe: Any Company Can Do This

Beyond Philosophy

JUNE 7, 2016

When my wife and I visited Southern Louisiana last year about this time, we noticed that a lot of retailers differentiated themselves by doing a little something extra for customers. Chip has written that “We are reaching the limits of value-added service (taking what customers expect and adding more). Lagniappe works.

Customer Experience

Customer Experience B2C Touchpoint B2B

Tech Customer Success

Catch Fonolo at Customer Contact Week!

Delivering Unique, Attractive (Even Branded) Customer Experience Lagniappe: Any Company Can Do This

Webinars

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