Sprinklr

JULY 9, 2021

At Sprinklr, we are redefining the unified customer experience , turning conversations on modern channels into valuable business insights. Our world-class team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading artificial intelligence (AI).

Artificial Intelligence 91

Artificial Intelligence Sports Social Media Innovation 91

Zendesk

AUGUST 22, 2023

Evaluate your buyer persona Buyer personas help companies understand and connect with their target audience by identifying key information, which can be achieved through market research like customer surveys, researching market trends, analyzing website traffic or social media engagement, and talking to your actual customers.

Net Promoter Score 52

Net Promoter Score Sports Social Media Finance 52

Sprinklr

OCTOBER 20, 2021

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Or, maybe, it’s about engaging with your customers with the right message, on the right channel, at the right time? Fewer silos and dead ends.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Lumoa

OCTOBER 31, 2018

More brands will (and should) bring up customer feedback to the decision-makers in the company, and with the help of some new amazing technologies , we’re changing the way businesses see their customers. Much of the improvement has been driven by advancements in product innovation and digital technology. CX is a tough business.

CX 64

CX Customer Experience Machine Learning Artificial Intelligence 64

Beyond Philosophy

JUNE 4, 2015

Depending on the need of the Customer in front of them, they can use the appropriate channel to make a helpful, effective, and pleasant experience for Customers. DICK’S Sporting Goods use technology to their advantage. Enhance the current experience with Customer-led innovation.

E-commerce 141

E-commerce Sports Retail Omnichannel 141

Sprinklr

AUGUST 5, 2021

I love tradition and I love sports, so it is no surprise to anyone who knows me well that I absolutely adore watching the Olympics. A magnificent, inspiring sporting occasion with such an incredible heritage: The first modern Olympics took place in 1896 in Athens, and featured 280 participants from 12 nations, competing in 43 events.

Innovation 143

Innovation Sports Social Listening Social Media 143

Sprinklr

JULY 22, 2021

And, maybe, their achievement is so spectacular, it becomes a viral moment of “social gold” as well. Just reward for years of dedication to their sport. Top Sporting Events. For those water polo enthusiasts, it might be time to spread the word and give your sport a lift! Individual Sporting Deep Dives.

Sports 98

Sports CXM Gaming Social Media 98