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Bringing healthcare into the future with the Froedtert & the Medical College of Wisconsin health network

Qualtrics

APRIL 26, 2021

The Froedtert & the Medical College of Wisconsin health network is tackling the human side of healthcare. We interviewed Steve Basilotto, Senior Vice President and Chief Experience Officer at Froedtert Health, on his fearless approach to change and why he thinks healthcare needs a new way of thinking about patient experience. “One

Healthcare 26
Healthcare Hospitality Hospitality VOC 26
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5 Ways to Use AI to Support Your Support Team

TeamSupport

SEPTEMBER 21, 2018

It’s no secret that the customer experience (CX) has risen to the top priorities of most companies today. Businesses are putting a lot of effort into ensuring that their customers not only enjoy their experience with a company or service, but that they want to share that experience with others.

Sentiment Analysis 74
Sentiment Analysis AI Artificial Intelligence Transportation 74
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