Zendesk
JULY 6, 2021
Wintertime in Wisconsin can be beautiful, with its snowy scenes and frozen lakes that seem to stretch on forever. But as customer expectations continue to rise, more and more brands are harnessing the power of content to create better customer experiences. It was months into the pandemic, and we were all stuck inside.
Confirmit
SEPTEMBER 5, 2017
As a Customer Experience professional, do you find yourself struggling to show real results and tangible business outcomes? After roughly twenty years as a discrete discipline, Customer Experience (CX) is still a difficult career in which to demonstrate business value. Preparation for a Career in CX.
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Taylor Reach Group
MARCH 26, 2018
At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events.
Beyond Philosophy
OCTOBER 15, 2020
Customer Experience , like everything else in the world, is changing. What customers want and what they do is changing, too. He compares where we are for the transformation of Customer Experience as the transition from driving cars with gauges to driving Indy cars.
TeamSupport
SEPTEMBER 21, 2018
It’s no secret that the customer experience (CX) has risen to the top priorities of most companies today. Businesses are putting a lot of effort into ensuring that their customers not only enjoy their experience with a company or service, but that they want to share that experience with others.
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