Experience Investigators

MAY 7, 2024

Why Customer Experience Leaders Need to Develop an AI Strategy Today (Even if You’re Not Ready) Artificial intelligence is so ingrained in our daily lives that it’s now unavoidable — and evolving rapidly! As customer experience leaders, it’s our responsibility to learn how we can apply AI to transform our customer experiences.

AI 52

AI Sentiment Analysis Artificial Intelligence Customer Experience 52

SurveySensum

MAY 14, 2024

You aim for a setup that not only identifies issues but prevents them, providing insights that lead to improved performance and seamless customer experiences. The Pulse of Predictive Analytics Predictive analytics forms the heart of proactive database management.

Predictive Analytics 52

Predictive Analytics Data Entry Invoicing Engineering 52

SugarCRM

MAY 4, 2023

Here are four innovative ways to bridge operational gaps with technology as your company grows: 5 Ways to Bridge Operational Gaps with Technology as IT Needs Grow 1. For example, you can use AI to analyze the customer data you already have to identify key trends and patterns.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 4, 2023

Here are four innovative ways to bridge operational gaps with technology as your company grows: 5 Ways to Bridge Operational Gaps with Technology as IT Needs Grow 1. For example, you can use AI to analyze the customer data you already have to identify key trends and patterns.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 4, 2023

Here are four innovative ways to bridge operational gaps with technology as your company grows: 5 Ways to Bridge Operational Gaps with Technology as IT Needs Grow 1. For example, you can use AI to analyze the customer data you already have to identify key trends and patterns.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 25, 2023

When sales, marketing, and customer service all have access to one singular source of truth, these departments can align their processes, collaborate effectively and, in turn, drive more sales. In order to keep up with increasing customer demands, marketing and sales are turning to intelligent CRM platforms.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26