TeamSupport

APRIL 23, 2024

Customer support in manufacturing is not just a service, but a commitment to nurturing a long-term partnership. Technology has transformed traditional processes to enable companies to optimize their operational patterns, helping agents and customers alike achieve resolution quicker.

Manufacturing 52

Manufacturing Technology Technology Predictive Analytics 52

SugarCRM

DECEMBER 7, 2023

Welcome to the second part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. Sales Forecasting: What Is It and Why It Matters for Manufacturing Enterprises? Manufacturing enterprises face different challenges than traditional retailers. So, buckle up, and let’s get started!

Manufacturing 26

Manufacturing Sales Predictive Analytics CRM 26

SugarCRM

MARCH 28, 2024

For enterprises across manufacturing, where sales cycles are complex and customer journeys are long, it is especially critical to develop clear sales and customer engagement strategies to thrive and build long-term success. Lead Management In manufacturing, sales journeys are incredibly intricate and complex.

Manufacturing 26

Manufacturing CRM Sales Sentiment Analysis 26

SugarCRM

APRIL 16, 2024

As such, manufacturing enterprises are now facing new challenges in managing and navigating dynamic markets. These bottlenecks can negatively impact the bottom line, from fluctuating demand and inventory mismanageme nt, t o logistical inefficiencies and customer service issues. We’ll cover the topic below.

Manufacturing 26

Manufacturing CRM Transportation Predictive Analytics 26

ClearAction

JULY 23, 2023

B2B Customer Experience Governance Lynn Hunsaker B2B customer experience governance can generate stronger growth when it’s tied-in to the way that B2B ecosystems work. B2B firms often have dedicated sales teams who pursue strong relationships with customers. Built-in B2B Customer Experience Governance 1.

Government 62

Government B2B CXM Customer Experience 62

SugarCRM

OCTOBER 15, 2019

Technology is revolutionizing the way manufacturers run businesses day-to-day in the digital era. IoT has the ability to drive insights throughout sales, customer service and marketing departments. Let’s look at the impact of IoT and CRM on manufacturing companies. Optimized Customer Experiences.

Manufacturing 33

Manufacturing CRM Unstructured Data Predictive Analytics 33

SugarCRM

AUGUST 19, 2019

The global manufacturing industry is changing rapidly. Driven by the phenomenal pace of technology and ever-increasing customer expectations, modern manufacturing businesses – from producers through to wholesalers and distributors – have had to adapt to a entirely new set of rules. Continued investment in IoT.

Manufacturing 20

Manufacturing Sales Predictive Analytics CRM 20