SurveySensum

JULY 14, 2020

He has been named as one of the world’s ‘Top 150 Business Influencers’ by LinkedIn, and The Financial Times has recognized his company Beyond Philosophy as being one of the best management consultancies for two years in a row. Lynn Hunsaker – CXPA Board, Customer Experience Leader, Trainer, Author .

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

1 to 1

JUNE 13, 2013

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Customer Satisfaction 40

Customer Satisfaction Social Media CRM Voice of the Customer 40

Lumoa

APRIL 24, 2018

NPS can provide clarity on the status of CX efforts, but the voice of the customer lights the way to improved customer journeys." Chip Bell Customer Loyalty Keynote Speaker, Trainer, Author. It think NPS has done a great job of elevating the topic of customer loyalty to C-suite conversations. linkedin Why?

NPS 135

NPS CX Net Promoter Score Close the Loop 135

1 to 1

MAY 7, 2013

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Customer Experience 51

Customer Experience Social Media CRM Voice of the Customer 51

1 to 1

MAY 3, 2013

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Social Media 37

Social Media CRM Healthcare Voice of the Customer 37

1 to 1

JUNE 11, 2013

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Customer Experience 44

Customer Experience Social Media CRM Customer Loyalty 44

1 to 1

MAY 5, 2013

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Entertainment 42

Entertainment Sports Social Media CRM 42