Totango

SEPTEMBER 22, 2023

Retention increases when customers get results, leading to increased purchasing and ultimately boosting enterprise revenue growth. CS, more than any other function, is positioned to be the driver of customer results and customer retention to fuel growth.

Outlook 114

Outlook Innovation Omnichannel Education 114

ClearAction

OCTOBER 16, 2019

Continuity of customer expectations management from Marketing to Sales to Operations simplifies customer retention and reduces the burden on Customer Service and Customer Success. Enterprise alignment sounds scary, but it’s a matter of sharing customer intelligence with relevance and resonance across the company.

Customer Experience 59

Customer Experience Net Promoter Score Predictive Analytics Customer Acquisition 59

ProProfs

MAY 28, 2019

This blog will educate you on how to make fun quizzes with the help of various tips & tricks that you can follow without having to go crazy trying to figure out what an online fun quiz looks like. It’s vital to ensure that students have a positive outlook on taking tests or exams and fun quizzes help achieve just that.

Social Media 68

Social Media Gaming Outlook Entertainment 68

SugarCRM

JUNE 6, 2022

SugarClub is the go-to destination for customers, offering so much to learn in many ways and giving you the possibility to improve in terms of the value you get out of Sugar products. Perspectives from Our Experts — Meet with Sugar’s leadership team members to discover new insights about customer experience and technology updates.

Sentiment Analysis 26

Sentiment Analysis Artificial Intelligence CRM Outlook 26

Zendesk

MAY 31, 2022

In turn, demographics such as age, locale, culture, gender, profession, or level of education can influence an individual’s interests, preferences, morals, values, and opinions. This includes their general outlook on life, motivations, attitudes, and perceptions. Customer retention. Psychological factors. Social factors.

Social Media 52

Social Media Construction Sales Customer Retention 52

ClearAction

AUGUST 6, 2019

Hootsuite’s Vice President of Customers, Kirsty Traill, recently presented 1 how her team’s holistic approach is reaping transformational value, starting with increasing Marketing impact. Customer-Focused Mindset. Educate partners on how the company is speaking to customers.

Customer Journey Map 48

Customer Journey Map Net Promoter Score Social Media NPS 48