article thumbnail

Totango named 3x TrustRadius “Best of” award winner in customer success

Totango

Based on customer feedback, Totango is thrilled to accelerate customer success-led growth by recently introducing new partnerships and integrations. What our customers are saying With a trScore of 8.1 The bomb in customer success software! Learn more about specific partnerships and integrations in our recent announcement.

Outlook 113
article thumbnail

Customer Data Platform Benefits: How to Make the Most of Them

Totango

Over time, you can turn this data into action by suggesting features, offering personalized resources, and providing educational opportunities that will improve usage. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

SugarConnected 2022: A Year of Growth

SugarCRM

We’ve streamlined customer interactions making it easier to sell to, and support customers, acknowledging that omnichannel communication has gone mainstream. With sentiment analysis , we help you get ahead of the curve and identify your customer satisfaction. The Path Forward. Our rally cry, Let the platform do the work!

article thumbnail

11 Customer Experience Trends that you must track in 2022

SurveySensum

The more the ease for customers to use your site or app on their mobile, the more time they are going to spend on it. This is one of the best ways to enhance the customer experience on an overall scale. Keep in mind that your customers do care about the outlook and design of the website on their mobile devices.

article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Higher Ed Growth (HEG) is a full-service marketing agency specializing in post-secondary education. HEG uses proprietary technology, like EduMaximizer, to deliver targeted enrollment leads to for-profit and nonprofit education clients. Kolin Porter is the Vice President, Product Innovation at Higher Ed Growth. Too many portals…”.

article thumbnail

37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

What do you enjoy about customer service? Hassan Alnassir is the founder & owner of Premium Joy , a toy company selling educational foam playthings for children. The most useful interview questions for customer service role are…”. How would you rate it? Hassan Alnassir. PremiumJoy. Levi Olmstead. levi_olmstead.

article thumbnail

37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

What do you enjoy about customer service? Hassan Alnassir is the founder & owner of Premium Joy , a toy company selling educational foam playthings for children. The most useful interview questions for customer service role are…”. How would you rate it? Hassan Alnassir. PremiumJoy. Levi Olmstead. levi_olmstead.