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A Quick Guide to Attending Customer Service Conferences

TeamSupport

Despite the negatives, attending a conference in the customer service industry in particular can be extremely valuable to the future of your business. Here’s our quick guide on attending customer service conferences and how to get the most out of your time at these events. Overwhelmed by what sessions to focus on?

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Maximizing Event Effectiveness with the Power of Post-Event Feedback

SurveySensum

For instance, if your survey covered various aspects of your event such as accommodation, content quality, networking opportunities, customer service, and more, calculate the average ratings for each category. Segment the data based on your specific criteria and requirements. And that’s human psychology.