CX Transformation, Innovation, Sports and Voice of the Customer

It’s A Wrap: Insights from Four CRS Clearwater Keynote Presentations

Execs In The Know

APRIL 8, 2022

Together, the group was able to challenge the “status quo” and inspire innovation through COMMUNITY, CONNECTION, and BALANCE. Invest in areas that allow you to leverage your program data (including Voice of the Customer) to create more efficient experiences for customers. How Fanatics Activated Its CX Data Superpowers.

Net Promoter Score

Net Promoter Score Contact Center Sports CX Transformation

Customer Experience Challenges According to 15 CX Experts

Lumoa

OCTOBER 31, 2018

Many companies experience numerous challenges in the ares of customer experience transformation. We talked with the leading customer experience experts to find out what CX professionals should pay attention in the coming years. “CX With rising customer expectations, good service is no longer good enough.

CX Customer Experience Machine Learning Artificial Intelligence

Tech Customer Success

It’s A Wrap: Insights from Four CRS Clearwater Keynote Presentations

Customer Experience Challenges According to 15 CX Experts

Webinars

Stay Connected