Help Scout

JULY 29, 2021

Starbucks’ FAQ is simple, easy, and accessible to the layperson While Starbucks’ Customer Service site may not be the most beautiful of these FAQ examples, it is arranged in a way that is easy to understand and navigate: . WhatsApp also supports 59 languages, which is just impressive.

Start-ups 142

Start-ups Education Sports Engineering 142

Help Scout

APRIL 27, 2021

Take customer service software for example: Up until the last few years, there weren’t many options geared toward smaller teams. To help make sure you find the proper fit, we’ve put together this comprehensive guide to understanding and shopping for customer service software. What is customer service software?

Customer Service 104

Customer Service Start-ups Omnichannel Social Media 104

Intercom, Inc.

MARCH 29, 2022

Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. There is human support, automated support, self-serve support, proactive support. So the way that we are working with Intercom is making a difference in the service that we’re delivering to customers. Paul Adams: Yeah.

Start-ups 118

Start-ups Innovation Sales NPS 118