Customer pain points: How to identify and resolve (+ examples)
Zendesk
APRIL 30, 2023
You’ve likely come across pain points in your life—road work causing a traffic jam or a store not having enough cash registers—and wondered why someone doesn’t do something about it. Customer pain points produce a similar reaction, but instead of finding a different route home, the customer might find a new business to frequent. Don’t ignore issues and let them push customers away.
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