Sun.Apr 30, 2023

article thumbnail

Customer pain points: How to identify and resolve (+ examples)

Zendesk

You’ve likely come across pain points in your life—road work causing a traffic jam or a store not having enough cash registers—and wondered why someone doesn’t do something about it. Customer pain points produce a similar reaction, but instead of finding a different route home, the customer might find a new business to frequent. Don’t ignore issues and let them push customers away.

article thumbnail

Prioritizing Mental Health: A Guide for Businesses During Mental Health Awareness Month

Execs In The Know

May is Mental Health Awareness Month, a time to educate people about mental health conditions and reduce the stigma around mental illness. In recent years, stress and anxiety levels have skyrocketed, a strong reminder that prioritizing mental health is just as important as physical health. Businesses play a crucial role in creating a supportive environment for their employees, and in this blog post, we’ll discuss why mental health awareness is essential for businesses, how National Allianc