Bill Quiseng

NOVEMBER 6, 2021

When you are working in customer service, you have been happy that your customers leave satisfied. You have sold them a product or service that meets their wants or needs. Or you solved their problem for them. You were happy because, in the end, they were satisfied. But their satisfaction does not guarantee their return. The good news is that your satisfied customers didn’t complain.

Customer Service 174

Customer Service Customer Experience 174

Beyond Philosophy

NOVEMBER 6, 2021

The 5 Rules to Dramatically Improve The Way you Deal with Customer Complaints. A lot of the behavioral sciences can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science. Does your organization like to pretend that complaints never happen?

Management Consulting 97

Management Consulting Customer Experience CX 97

MattsenKumar

NOVEMBER 6, 2021

Online business has altered retail. It has advanced to meet the changing requirements of individuals and to make web-based shopping more straightforward for the current client. Regardless of whether it’s customization, upgraded merchandise exchanges, or further developed coordination, these changes have surprised the universe of online business.

E-commerce 52

E-commerce Finance Retail Start-ups 52

MyCustomer Experience

NOVEMBER 6, 2021

6Restaurants all over the world are back in action. After more than a year of lockdowns, restaurant owners are heaving a sigh of relief. As. 7th Nov 2021. By Nikhil TK Content Writer.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Customer Loyalty