Zonka Feedback

OCTOBER 27, 2023

In a world where attention spans are shorter than that of a goldfish (3 seconds), reaching your audience and grabbing their attention is the key to unlocking valuable insights.

59

59

SurveySensum

OCTOBER 27, 2023

In today’s digital landscape, where your online reputation has the power to determine your B2B business’s fate, customer feedback stands as the cornerstone of your success. And when we say customer feedback, we mean every facet of it – not just the good but also the criticisms. So, if you find yourself nervously nibbling your nails when faced with negative feedback, don’t, because those negative reviews aren’t the enemies they may seem.

B2B 52

B2B Construction Social Media Customer Feedback 52

Zonka Feedback

OCTOBER 27, 2023

Data collection is the most important aspect of running a successful business in current times. Accurate data can offer valuable insights, facilitate informed decision-making, and enable ongoing progress monitoring.

59

59

Zendesk

OCTOBER 27, 2023

When sales software company Outreach began in 2014, three people were making the amount of sales a team of 20 would. Today, the company has 1,000 employees worldwide and over 5,000 customers. In this episode, co-founder and CEO Manny Medina discusses how Outreach used customer feedback to improve offerings, the secret to expansion, and why he encourages employees to be high performers in and outside of the office.

Customer Retention 52

Customer Retention Sales Customer Feedback 52

Speaker: Jason Cottrell

Brands used to look for a vendor who could do everything. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together. That’s composable, and only some will make the cut. As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before.

Technology

Zonka Feedback

OCTOBER 27, 2023

Nicereply is a well-known customer experience platform that is mainly designed to collect customer feedback in an effortless way. The platform enables businesses to improve support teams' performances and help them fix the issues.

Customer Feedback 59

Customer Feedback Customer Experience Customer Satisfaction 59

Help Scout

OCTOBER 27, 2023

Introducing the newest updates to the Help Scout platform! New AI features, additional Beacon configurations, the ability to sign in with Google, and more.

AI 48

AI 48