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Entrepreneur and Futurist Charlene Li: ‘Don’t let amazing current customers blind you to future customers’

Qualtrics

When Clayton Christensen published The Innovator's Dilemma in 1997, the term “disruption” took on a whole new connotation for the swath of the population engaged in the business world. It is Southern New Hampshire University. So he thinks, ‘maybe I could disrupt education’. Behind the breakthroughs.

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Bob Moesta on unleashing your sales superpower

Intercom, Inc.

. “T he reality is, the company is trying to educate us about their world and their product and I really don’t want to know. But the reality is, the company is trying to educate us about their world and their product and I really don’t want to know. They’re actually the seed for why people buy something new.

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