Entrepreneur and Futurist Charlene Li: ‘Don’t let amazing current customers blind you to future customers’
Qualtrics
APRIL 7, 2021
When Clayton Christensen published The Innovator's Dilemma in 1997, the term “disruption” took on a whole new connotation for the swath of the population engaged in the business world. It is Southern New Hampshire University. So he thinks, ‘maybe I could disrupt education’. Behind the breakthroughs.
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