Remove Finance Remove Innovation Remove ML Remove Omnichannel
article thumbnail

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023 In the dynamic world of Business Process Outsourcing (BPO), staying up-to-date is essential for success. HoduSoft, an innovative provider of unified communications and BPO solutions, will be one of the prominent participants at this event.

article thumbnail

Customer-Driven Innovation: Using Feedback to Shape Product Development

SurveySensum

In this article, we’ll share with you the importance of customer feedback for product development and business innovation. The Importance of Customer Feedback for Product Development and Business Innovation First things first, what is customer feedback? Let’s dive right in! Start launching product feedback surveys with SurveySensum!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer-Driven Innovation: Using Feedback to Shape Product Development

SurveySensum

In this article, we’ll share with you the importance of customer feedback for product development and business innovation. The Importance of Customer Feedback for Product Development and Business Innovation First things first, what is customer feedback? Let’s dive right in! Start launching product feedback surveys with SurveySensum!

article thumbnail

The Rise of Virtual Banking: Contact Center Software as the Backbone of Remote Financial Services

Hodusoft

The Rise of Virtual Banking: Contact Center Software as the Backbone of Remote Financial Services Over the past few years, the state of virtual banking has evolved greatly with financial institutions utilizing digital technologies to provide innovative and expedient banking services.

article thumbnail

How AI and CRM are Changing the Future & Face of Customer Service

Comm100

Much of this speculation revolves around how to use these innovations to enhance customer service efforts, which has become such a crucial component of organizational growth today. Plus, these algorithms will actually become more advanced upon the frequent use of these ML models due to better identification of data patterns.

CRM 52
article thumbnail

New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

Anna Griffin, CMO at Intercom: Hello and welcome to New at Intercom , our first virtual launch event designed to share new innovation and new possibilities with the Intercom platform. And that is what today is all about: innovation. “We Our level of investment in product and innovation sets us apart”.

Start-ups 118