Healthcare Innovation Social Media Text Analytics 
Lumoa
APRIL 28, 2024
Its omnichannel text analytics feature comes with Natural Language Processing and is supported by AI (more about this in the next segment). Medallia integrates with a wide range of data sources such as CRM systems, social media, contact centers and many more. Lumoa is more specialized than Medallia and Qualtrics.
SurveySensum
AUGUST 3, 2023
Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. Are there any pain points that need addressing?
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DMG Consulting
APRIL 16, 2019
Social media depends heavily on real-time responses; omnichannel service requires companies to respond to a variety of media, such as chat, SMS, and video, in real time; and globalization has opened the door to worldwide resources and requires immediate responses for customers worldwide. AI IS THE HEADLINER FOR 2019.
ProProfs
MAY 3, 2023
Offers innovative configurations to customize your experience with features like security levels, roles & permissions, notifications, and compliance. Comes with multiple question types, customizable themes, advanced text analytics, and other features to optimize the survey results. Comes with built-in templates.
ProProfs
MAY 3, 2023
Offers innovative configurations to customize your experience with features like security levels, roles & permissions, notifications, and compliance. Comes with multiple question types, customizable themes, advanced text analytics, and other features to optimize the survey results. Comes with built-in templates.
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