Remove Healthcare Remove ML Remove Omnichannel Remove Sentiment Analysis
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Forecasting the Future: BPO Trends of 2024

Execs In The Know

Hyper-Automation is Revolutionizing BPO Operations Hyper-automation takes automation a step further by integrating multiple advanced technologies and platforms, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to optimize as many business processes as possible across a company.

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Conversational AI: The Beginner’s Guide [2021]

Aquire

Machine learning (ML). Conversational applications use ML to better understand human interactions. Sentiment analysis. The application uses ML to learn and finetune responses over time. Conversational AI technologies revolve around machine learning, natural language processing, and advanced speech recognition.

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