TeamSupport

APRIL 23, 2024

In an industry where both innovation and solid relationships are vital, cutting-edge technology plays a significant role in business success. Customer support in manufacturing is not just a service, but a commitment to nurturing a long-term partnership. This industry is full of complex machinery and detailed processes.

Manufacturing 52

Manufacturing Technology Technology Predictive Analytics 52

SugarCRM

OCTOBER 15, 2019

Technology is revolutionizing the way manufacturers run businesses day-to-day in the digital era. The intelligent coupling of IoT and CRM have the ability to help manufacturers elevate customer experiences by enhancing efficiency and heightening visibility. Optimized Customer Experiences. Customers always want to save time.

Manufacturing 33

Manufacturing CRM Unstructured Data Predictive Analytics 33

SugarCRM

AUGUST 19, 2019

The global manufacturing industry is changing rapidly. Driven by the phenomenal pace of technology and ever-increasing customer expectations, modern manufacturing businesses – from producers through to wholesalers and distributors – have had to adapt to a entirely new set of rules. Continued investment in IoT.

Manufacturing 20

Manufacturing Sales Predictive Analytics CRM 20

1 to 1

JULY 29, 2022

What the company found was that refund and replacement inquiries were most common among industries such as retail, public sector, automotive, and manufacturing. And inquiries about loyalty rewards were common across nearly all industries — retail, public sector, automotive and manufacturing, travel and tourism, insurance, finance.

Manufacturing 29

Manufacturing Artificial Intelligence Predictive Analytics Contact Center 29

ClearAction

MAY 29, 2016

Over the past decade or two, the Internet and numerous technologies have been a blessing to companies and customers alike in making it easier and faster to get tailored information and assistance. Value creation occurs through Engineering, Manufacturing, and/or Operations. Value Creation, Communication & Management.

Customer Experience 67

Customer Experience Social Media Customer Experience Management Voice of the Customer 67

ClearAction

JULY 23, 2023

Predictive analytics managers are collecting customer data and creating algorithms for real-time and what-if scenario right-sizing of information, offers, and solutions. R&D managers may be collaborating with customers to co-design and co-innovate solutions. They may have researched customers’ jobs-to-be-done.

Government 62

Government B2B CXM Customer Experience 62