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A Guide to Choosing the Right Text Analysis Software for Your Business

Lumoa

And, if you’re nodding along, I’m also betting you’re savvy enough to know that the future of business success is tightly intertwined with embracing Machine Learning (ML) and Artificial Intelligence (AI). That’s where text analysis, or text mining, comes into play. The market reacts, and reviews pour in.

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11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

Text & sentiment analysis . Identify the sentiments in customer feedback as negative, positive, or neutral, and recognize the tone and emotions behind each feedback. . ? A user-friendly dashboard provides sentiment analysis reports, negative and positive tagging, and real-time insights. . Sentiment analysis .

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Speech Analytics and AI Is a Winning Combination

DMG Consulting

Speech analytics is getting a new lease on life courtesy of artificial intelligence (AI), machine learning, and the digital transformation. These applications are being pushed to the next level by more advanced AI-enabled technologies, like supervised, semi-supervised, and unsupervised machine learning and predictive analytics.

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Everything You Need to Know about Text Analytics

Lumoa

The purpose is to convert unstructured text into meaningful structured data to support business analysis and decision making. Topic analysis reveals topics that are most talked about. Sentiment analysis involves analyzing subjective material and extracting attitudinal information.