Beyond Philosophy

NOVEMBER 19, 2022

Claire Hillman, a loyal listener, a subscriber to our NL, Why Customers Buy , and viewer of our podcast on our new YouTube Channel is in a pickle and needs our help. She asks, Should I move to where my customers are or move them to where I want to be?

Management Consulting 60

Management Consulting Customer Experience CX 60

Beyond Philosophy

JUNE 2, 2022

So, today, I thought I would share the four things we advised Bob to do here on our NL, too. Bob is hoping to learn what level of trust exists between the two companies and wanted to know if we had any tips for determining that. .

Gaming 88

Gaming Social Media Start-ups CX 88

Qualtrics

NOVEMBER 11, 2019

Nate Leach (NL): I’m Nate Leach, a Principal Customer Success Manager in our Seattle office. NL: Every Guard or Reserves unit is different, but my weekend Reserve duty tends not to interfere with my Qualtrics work. NL: When it comes up, I try to let my co-workers know the type of work I do in the Reserves.

Start-ups 26

Start-ups 26

Beyond Philosophy

AUGUST 31, 2023

(Incidentally, if you are in a commoditized service and offer very little value that differentiates your experience from the competition, you probably need to go back to the first issue of my NL and start reading again from there. People are less likely to be okay with waiting for something they could get elsewhere without a wait.

Start-ups 88

Start-ups Management Consulting Customer Experience 88

Intercom, Inc.

AUGUST 21, 2019

For example, WebsiteToolTester is available in seven languages (DE, EN, FR, ES, IT, Nl & PT). Help entering a new market. Review sites can be a great partner if you are entering a new market. If you are trying to get your site builder into a new country (e.g.

Start-ups 172

Start-ups Customer Acquisition B2B Business Operations 172

Qualtrics

NOVEMBER 11, 2019

Nate Leach (NL): I’m Nate Leach, a Principal Customer Success Manager in our Seattle office. NL: The best advice I was given was that I needed to focus on my civilian career goals and make hard decisions accordingly. NL: The responsibility to translate military experience into relevancy for a role is entirely on the veteran.

Engineering 30

Engineering Start-ups Innovation Technology 30

Qualtrics

NOVEMBER 11, 2019

Nate Leach (NL): I’m Nate Leach, a Principal Customer Success Manager in our Seattle office. NL: Even in the military, “fire and forget” orders yield lackluster results. NL: The primary skill I brought from the military is working in fast-paced environments during high stakes scenarios. I served active duty in the U.S.

Start-ups 4

Start-ups Engineering Gaming 4