Help Scout

MAY 18, 2021

Sometimes customers want to talk to a live person. Though phone support may be what many think of for live support, there’s another option: live chat. Not only can live chat offer the same immediacy, it’s also less resource-intensive — and it’s the preferred support channel for many. How does live chat work?

Artificial Intelligence 113

Artificial Intelligence Start-ups Social Media CRM 113

Comm100

FEBRUARY 1, 2023

Live Chat for Higher Education – The Ultimate 101 Guide Higher education is at a crossroads. To stay competitive now, schools must cater to the expectations of today’s tech-savvy students by introducing digital channels like live chat for all aspects of student support. We’ll begin with an overview of higher ed live chat.

Education 89

Education Omnichannel B2B Customer Service 89

ProProfs

APRIL 5, 2022

On-Page and Conversion Rate Optimization (CRO) Lead Generation Tools – These tools aim to convert your website visitors into leads through quizzes, surveys, forms, social proofs, etc. Pre-designed templates for quick lead survey creation. Add lead forms to the start or end of website surveys. ProProfs Survey Maker.

Social Media 52

Social Media CRM Start-ups Net Promoter Score 52