Remove templates likert-scale-template
article thumbnail

Likert Scale Surveys: Questions, Use Cases, Best Practices {+Template}

Zonka Feedback

Likert scale surveys are a quick and easy way to gather quantitative feedback from your customers. They help you measure the levels of their satisfaction with the experiences with your product, services, and the entire business.

52
article thumbnail

57 Customer Satisfaction Survey Questions To Ask For Better Feedback

Aquire

If you want to use a Likert scale (e.g Here are sample questions based on different response formats: Likert scale: On a scale of 1 to 10, how satisfied are you with our product or service? On a scale of 1 to 10, how satisfied are you with your experience on our site today? Grab the templates here.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Good Survey Questions: 30 Effective Questions to Ask

SurveySensum

On a scale of 1-7, how satisfied are you with the pricing of [product/service]? Customer Satisfaction Survey Questions On a scale of 1-5, how satisfied are you with your overall experience with our company? Net Promoter Score Survey Questions On a scale of 0 to 10, how likely are you to recommend our company to a friend or colleague?

article thumbnail

7 Great After-Call Survey Questions

Fonolo

As you craft your survey template, mull over these three important considerations to improve your after-call surveys. Post-call surveys should feel breezy for the customer, so multiple-choice or scaled questions are a great way to go. On a scale of 1-10, how knowledgeable was the call center agent you spoke with about your inquiry?

article thumbnail

Different Types of Customer Satisfaction Surveys: A Comprehensive Overview

SurveySensum

Launch a CSAT survey asking, ‘On a scale from 1-5, how satisfied are you with your delivery experience?’ Net Promoter Score (NPS) Surveys Net Promoter Score (NPS) surveys are the widely used survey to gauge customer loyalty on an 11-point scale. How was your overall satisfaction with the purchase of your vehicle on an 11-point scale?

article thumbnail

How to create a CES survey in just 5 minutes with SurveySensum?

SurveySensum

Further, CES is usually measured on a 5-point scale or 7-point scale that can be in the number, emoticon, or statement form with a standard CES question. Question to ask on the Likert scale: . Step 2: Choose the CES template. STEP 3: Customize the CES survey template. The survey template will open.

article thumbnail

10 Brilliant ClassMarker Alternatives & Competitors for Online Assessment

ProProfs

Lack of templates One of the disadvantages of this easy test maker tool is the lack of templates to create assessments. Templates help users get started with assessment creation and deployment instantly. They benefit educators unfamiliar with assessment design, as they can edit questions to customize the templates.