SurveySensum
MARCH 3, 2022
– With Voice of the Customer tools. . VOC tools help you listen and comprehend the customer expectations, opinions, and feedback. What are VoC tools? Mandatory features to look for in a great VoC tool? Top 11 voice of the customer tools in 2022. Top 11 voice of the customer tools in 2022. SurveySensum.
Confirmit
JUNE 6, 2018
Confirmit Genius is an advanced Text Analytics platform that uses the latest Machine Learning technologies to help you draw meaning from unstructured content. Voice of the Customer Voice of the Employee Market Research Product Innovation Factsheets. What are the two main modules of Confirmit Genius?
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Confirmit
DECEMBER 21, 2016
As interest grows in global CX, VoC and VoE programs, so does demand for digestible solutions with easily recognized value. It’s satisfying to reflect on a program that was just starting out a year or two ago and now has multiple surveys, reporting, Action Management, integration with Salesforce, Text Analytics.
Callminer
JULY 15, 2019
Join Vice President of AI Rick Britt and Data Scientist Kirsten Stallings as they dispel the myth that out-of-the-box text analytics works the same on speech data. Leveraging Machine Learning in Conversational Analytics. In addition, a wide range of acoustics are in play to provide contextual accuracy.
Confirmit
MAY 29, 2018
” Ideally the answer should be in open text format and allow the respondent to express their views in their own terms. Text analytics, through solutions like Confirmit Genius , can make sense of these verbatims and point you in the right direction when it comes to prioritizing actions based on customer feedback.
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