Zendesk

NOVEMBER 28, 2023

What is AI as a service? AI as a service (AIaaS) is a service offered by third-party vendors that allows businesses to incorporate AI-powered tools and capabilities into their systems. Premiering in 1962, the cartoon accurately depicts many technologies we use today—including AI. If you’re new to this, no worries.

AI 52

AI ML Machine Learning Artificial Intelligence 52

Zendesk

JANUARY 18, 2024

What is AI transparency? AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. Simply put, AI transparency is like providing a window into the inner workings of AI, helping people understand and trust how these systems work.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

Lightico

APRIL 4, 2024

leap (YoY) in new-vehicle sales between March 2023 and March 2024. Demystifying IDP: A Technological Ally for Auto Loan Processing IDP leverages the power of Artificial Intelligence (AI) to automate the extraction of vital data from various documents. Power and GlobalData’s joint forecast paints a rosy picture , predicting a 12.1%

Finance 75

Finance Artificial Intelligence Data Entry Compliance 75

Lumoa

APRIL 28, 2024

More than 80% of business leaders see customer experience as a growing priority in 2024. You can even find opportunities for cross-selling, upselling, or personalized promotions by using real-time insights and trends generated by AI. For example, Lumoa is the first customer experience platform to offer generative AI insights.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

ECXO

AUGUST 15, 2023

Ensure you have the right people on staff with the ability to create all different types of analytical models, ranging from prescriptive to artificial intelligence/machine learning-based reinforcement learning style models. Getting the privacy, security, and compliance aspects right. Organizations must be transparent.

Manufacturing 98

Manufacturing Artificial Intelligence Machine Learning Legal 98

DMG Consulting

OCTOBER 17, 2019

Extraordinary demand brings new opportunities for human capital in the age of AI. RPA is proliferating throughout enterprises, helping to improve productivity, reduce costs, mitigate risk, improve operational efficiency, oversee internal processes, and improve regulatory compliance.

Contact Center 48

Contact Center Artificial Intelligence Text Analytics Predictive Analytics 48

ECXO

JULY 26, 2023

AI, automation and machine learning mean solutions are available to meet these expectations – at scale. Data security and compliance should be prioritised to protect sensitive customer information. In 2024 we are launching our education program. As we mentioned earlier, customers know the value of their data.

Predictive Analytics 98

Predictive Analytics Education Touchpoint CX 98