Lightico

APRIL 4, 2024

Demystifying IDP: A Technological Ally for Auto Loan Processing IDP leverages the power of Artificial Intelligence (AI) to automate the extraction of vital data from various documents. IDP eliminates this risk factor by extracting data with exceptional accuracy using advanced algorithms and AI.

Finance 75

Finance Artificial Intelligence Data Entry Compliance 75

CSAT.AI

OCTOBER 19, 2022

Phrase based models use natural language processing (NLP) and machine learning which allow AI to derive meaning from human language. NLP is a branch of computer science focused on enabling AI to interpret and respond to human language at a human ability level. With every use an AI learns and improves.

Sentiment Analysis 107

Sentiment Analysis Customer Service Machine Learning AI 107

Lightico

JULY 26, 2023

Artificial intelligence (AI) has revolutionized various industries, including financial services and lending. AI has emerged as a powerful tool to process document based unstructured data, transforming document collection, management and lending processes. However, extracting meaningful information from this data has been a challenge.

Artificial Intelligence 52

Artificial Intelligence Unstructured Data AI Data Entry 52

Lightico

JANUARY 28, 2024

It’s in this labyrinth of paperwork that the Auto Finance sector encounters its most significant challenges — a terrain where efficiency, accuracy, and compliance are not just desirable but imperative. That is why Lightico is launching and incorporating AI and IDP into our Digital Completion Platform.

Finance 52

Finance AI Artificial Intelligence Data Entry 52

Lightico

FEBRUARY 11, 2024

This often result in inefficiencies, delays, and increased risk of errors and non-compliance. This is where AI advances in Intelligent Document Processing (IDP) emerges as a game-changer , offering advanced technological solutions to streamline and optimize these critical processes. of processing loan applications.

Data Entry 98

Data Entry Compliance Finance Unstructured Data 98

Ameyo Callversations

JUNE 1, 2022

Conversational AI facilitates accessible communication between humans and machines through text or speech. The best form of conversational AI can create natural human sort of interactions. Scope of Conversational AI. The best conversational AI can offer results which are indistinguishable from a human.

AI 52

AI Artificial Intelligence CX Machine Learning 52

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. Nearly 56% of global firms have adopted AI within one or more functions, with the trend rapidly growing. For sectors such as travel, hospitality, and retail, AI chatbots are leading the way for sales efficiencies.

AI 52

AI Sales Artificial Intelligence ML 52

UJET

NOVEMBER 3, 2020

AI (artificial intelligence) customer service tools weren’t designed to replace your agents. AI customer service tools streamline repetitive and/or time-consuming tasks and workflows so your agents can focus on what they’re best at: helping people. They were designed to help your agents deliver a better customer experience.

AI 82

AI Customer Service Contact Center CRM 82

Lightico

FEBRUARY 22, 2024

Manual data extraction from unstructured documents has been a bottleneck, hindering operational efficiency and exposing insurers to risks of inaccuracies and compliance breaches. Refined Document Classification: AI adeptly categorizes incoming documents, from certificates, receipts, bills, income documents etc.,

ML 52

ML Machine Learning Compliance Customer Satisfaction 52

UJET

NOVEMBER 3, 2020

AI (artificial intelligence) customer service tools weren’t designed to replace your agents. AI customer service tools streamline repetitive and/or time-consuming tasks and workflows so your agents can focus on what they’re best at: helping people. They were designed to help your agents deliver a better customer experience.

AI 72

AI Customer Service Contact Center CRM 72

Lightico

JUNE 29, 2023

Enhanced Security and Compliance: Modern eSignature solutions offer robust security features, such as two-factor authentication, encryption, and audit trails. AI-powered solutions can identify and extract key data from documents, auto-fill forms, and suggest the appropriate signing order, significantly reducing manual effort.

Legal 52

Legal Real Estate Machine Learning Artificial Intelligence 52

Comm100

OCTOBER 30, 2020

You know that the best AI chatbots reduce operational costs and provide cost effective 24/7 availability. We’ll cover some of the best AI chatbot technology in the field, then give you some tips on how to make your final decision. Ada’s AI customer service bot helps you personalize automated customer experience.

AI 59

AI Technology Technology Artificial Intelligence 59

Zendesk

OCTOBER 4, 2023

5 components of intelligent automation How can AI automation help employees work more efficiently? Examples of AI automation customer service use cases Discover the true potential of AI and automation in customer service What is intelligent automation (IA)? What is the difference between AI and intelligent automation (IA)?

Artificial Intelligence 52

Artificial Intelligence Sentiment Analysis AI Machine Learning 52

Sprinklr

OCTOBER 5, 2021

Wasted time by highly skilled resources : by not applying machine learning and automation to mundane human tasks like complaint pre-processing, you are relying on highly skilled humans to work on repetitive tasks — increasing your overall cost of handling complaints. The good news is there’s technology that can help.

Machine Learning 119

Machine Learning Compliance Social Media Government 119

Lightico

JULY 16, 2023

Leveraging machine learning algorithms can enhance predictive capabilities, enabling lenders to assess creditworthiness efficiently and expedite loan approvals. AI-Powered Document Collection: Gathering and verifying documentation and stipulations is often a time-consuming process.

Data Entry 52

Data Entry Artificial Intelligence Machine Learning Compliance 52

Comm100

JANUARY 29, 2021

You know that the best AI chatbots reduce operational costs and provide cost effective 24/7 availability. We’ll cover some of the best AI chatbot technology in the field, then give you some tips on how to make your final decision. Ada’s AI customer service bot helps you personalize automated customer experience.

AI 52

AI Technology Technology Artificial Intelligence 52

Sprinklr

SEPTEMBER 20, 2021

Using automation and machine learning, it is now possible to take industry-specific language and intent models to discern real complaints from background noise. Does it provide auditability for regulatory compliance? Will it use AI to automate parts of the process that do not require a human to be involved?

Machine Learning 88

Machine Learning CXM Social Media CRM 88

DMG Consulting

AUGUST 10, 2018

Recent advancements in artificial intelligence (AI) technology coupled with consumer preference for digital channels, is driving interest in and adoption of intelligent virtual agents (IVAs) and a related technology, robotic process automation (RPA). Applications that Improve the Customer Journey. Technology. How it Works. Customer Benefit.

Artificial Intelligence 78

Artificial Intelligence Machine Learning Contact Center Legal 78

ECXO

AUGUST 15, 2023

Ensure you have the right people on staff with the ability to create all different types of analytical models, ranging from prescriptive to artificial intelligence/machine learning-based reinforcement learning style models. Getting the privacy, security, and compliance aspects right. Organizations must be transparent.

Manufacturing 98

Manufacturing Artificial Intelligence Machine Learning Legal 98

Lightico

APRIL 20, 2022

Under certain circumstances, the employer can even face a prison sentence for compliance lapses. At the same time, the last thing companies want is to implement compliance practices that slow down their operations, and take up valuable employer and employee time. Companies’ reputation and financial standing are at stake.

Compliance 52

Compliance Artificial Intelligence Machine Learning Legal 52

DMG Consulting

MARCH 8, 2019

Artificial intelligence (AI) is having a profound effect on the CBCCI market. Customers show a preference for self-service, and AI-enabled intelligent virtual agents (IVAs) are playing a vital role in addressing the self-service challenge. Artificial Intelligence Enhances Contact Centers.

Contact Center 72

Contact Center Innovation Artificial Intelligence Machine Learning 72

DMG Consulting

MAY 15, 2018

There’s plenty of cloud-based excitement, though proliferation, compliance, and security remain issues. SECURITY AND REGULATORY COMPLIANCE ARE KEY. The top reasons why companies have avoided using a cloud-based solution are security and regulatory compliance, two very different but often related issues. By Donna Fluss.

Contact Center 59

Contact Center Compliance Artificial Intelligence Innovation 59

SurveySensum

MARCH 3, 2022

If you are looking for a top-notch AI-powered voice of the customer tool, SurveySensum is your right choice. in seconds using machine learning. Steep learning curve. Thematic is an AI-powered Text Analytics solution that analyses and extracts text from customer feedback. Predictive AI. SurveySensum.

Voice of the Customer 52

Voice of the Customer Sentiment Analysis VOC Close the Loop 52

DMG Consulting

OCTOBER 17, 2019

Extraordinary demand brings new opportunities for human capital in the age of AI. RPA is proliferating throughout enterprises, helping to improve productivity, reduce costs, mitigate risk, improve operational efficiency, oversee internal processes, and improve regulatory compliance.

Contact Center 48

Contact Center Artificial Intelligence Text Analytics Predictive Analytics 48

SurveySensum

DECEMBER 29, 2023

Managing Data Security and Privacy Compliance with stringent data privacy regulations and implementing robust security measures is imperative in safeguarding patient information. Predicting the Future — Big Data, Machine Learning, and Clinical Medicine. International Evaluation of an AI System for Breast Cancer Screening.

Healthcare 52

Healthcare Artificial Intelligence Text Analytics Innovation 52

DMG Consulting

JANUARY 17, 2019

IVAs are catching on in a range of verticals, where they can serve as personal shoppers, ensure compliance with healthcare protocols, book reservations or schedule appointments, assist with financial decisions, or determine how to efficiently manage utility expenses.

Artificial Intelligence 66

Artificial Intelligence Machine Learning Contact Center Healthcare 66

ProProfs

MAY 10, 2023

Incredibly easy to use 100k+ customizable assessments AI results Personalized feedback Easily import data from lead forms Pricing – Starts at $20 2. Glider AI Glider AI is a state-of-the-art online career assessment tool to hire qualified candidates faster and upskill them with the necessary training and development opportunities.

Artificial Intelligence 52

Artificial Intelligence AI Machine Learning Education 52

ProProfs

MAY 10, 2023

Incredibly easy to use 100k+ customizable assessments AI results Personalized feedback Easily import data from lead forms Pricing – Starts at $0 2. Glider AI Glider AI is a state-of-the-art online career assessment tool to hire qualified candidates faster and upskill them with the necessary training and development opportunities.

Artificial Intelligence 52

Artificial Intelligence AI Machine Learning Education 52

DMG Consulting

AUGUST 9, 2018

Recent advancements in AI technology, along with consumer preferences for self-service options in digital channels, are driving interest in and adoption of IVAs. ai, Artificial Solutions, Interactions, Omilia and Verint. DMG covers emerging contact center trends and IT sectors that are likely to have a lasting impact on the market.

Text Analytics 48

Text Analytics Contact Center Predictive Analytics Machine Learning 48

Hodusoft

FEBRUARY 1, 2023

The latest trends and innovations in business phone systems for the banking industry include features such as cloud-based solutions, AI-powered virtual assistants, and integration with other communication channels such as email and chat. A banking phone system must ensure compliance with industry regulations.

Finance 52

Finance Omnichannel Social Media Artificial Intelligence 52

Callminer

JULY 15, 2019

Wednesday, July 24th Artificial Intelligence and Machine Learning. Employee engagement is a persistent problem at contact centers, as evidenced by high employee attrition rates, flat or declining sales, increased customer service complaints, and increased compliance violations. What Can AI Do To Help Your Business Today?

Artificial Intelligence 28

Artificial Intelligence Contact Center Machine Learning VOE 28

DMG Consulting

AUGUST 21, 2017

RPA solutions support two methods of automation: attended and unattended, both of which emulate processes performed by human workers to improve compliance, performance, accuracy, quality and productivity in employee desktop activities. RPA makes the output from desktop analytics actionable by identifying activities that can be automated.

Contact Center 48

Contact Center Artificial Intelligence Text Analytics Machine Learning 48

DMG Consulting

AUGUST 21, 2017

RPA solutions support two methods of automation: attended and unattended, both of which emulate processes performed by human workers to improve compliance, performance, accuracy, quality and productivity in employee desktop activities. RPA makes the output from desktop analytics actionable by identifying activities that can be automated.

Contact Center 48

Contact Center Artificial Intelligence Text Analytics Machine Learning 48

Comm100

MARCH 7, 2019

AI and Bots: Are you ready? Register for our webinar to discover the most promising bot and AI technologies available today and how each can contribute to better customer care and agent productivity. Machine Learning: Algorithms that help a chatbot to “learn” concepts using data — without being explicitly programmed.

Machine Learning 52

Machine Learning Sentiment Analysis Artificial Intelligence AI 52

Ameyo Callversations

APRIL 6, 2022

AI chatbot solutions are leading the way in providing exceptional customer service to businesses worldwide. Close to 79% of global contact centers will invest in AI to improve reach, productivity, and data analytics capabilities over the next few years. which can be streamlined with an AI-powered chatbot. DOWNLOAD NOW.

AI 98

AI Customer Service Compliance Contact Center 98

Ameyo Callversations

APRIL 6, 2022

AI chatbot solutions are leading the way in providing exceptional customer service to businesses worldwide. Close to 79% of global contact centers will invest in AI to improve reach, productivity, and data analytics capabilities over the next few years. which can be streamlined with an AI-powered chatbot. DOWNLOAD NOW.

AI 98

AI Customer Service Compliance Contact Center 98

Comm100

MARCH 7, 2019

AI and Bots: Are you ready? Register for our webinar to discover the most promising bot and AI technologies available today and how each can contribute to better customer care and agent productivity. Machine Learning: Algorithms that help a chatbot to “learn” concepts using data — without being explicitly programmed.

Machine Learning 40

Machine Learning Sentiment Analysis Artificial Intelligence AI 40