Smart Customer Service

DECEMBER 19, 2022

FMI expects the worldwide contact center software market to grow at a rate of 10.8 percent for the next seven years and on-premises solutions to continue their dominance.

Contact Center 52

Contact Center 52

SurveySensum

JULY 24, 2023

– By automating contact centers and warehouses, retailers are able to provide quicker and more efficient service to customers. Embracing Automation and Self-Service Amid Staffing Shortages A trend that’s gaining traction in the retail industry is the ability to maintain top-notch service even with a smaller workforce.

Retail 52

Retail E-commerce Customer Experience Social Media 52

Hodusoft

JUNE 7, 2023

billion by 2029. In 2022, it stood at USD 14.69 billion and is expected to touch USD 16.49 billion in 2023, growing at a compound annual growth rate of 12.3 It’s expected to reach USD 23.98 This blog post discusses everything about SIP and everything related to it, including what is Session Initiation Protocol, VoIP, and more.

Transportation 52

Transportation Start-ups Engineering Technology 52

Aquire

JANUARY 16, 2022

Clinic or hospital contact centers don’t get overwhelmed with basic queries, and patients can get quick answers about topics that worry them. Chatbots are most popular in healthcare compared to other industries. An AI-powered chatbot can save time in an industry where time is often literally a matter of life and death.

Government 52

Government Healthcare Retail AI 52

SurveySensum

JULY 20, 2023

Retailers can automate contact centers and warehouses, enabling quicker and more efficient service. Use similar image An interesting stat from Statista forecasts the global market of such virtual fitting rooms would climb up to 15 billion USD by 2029. These are called smart fitting rooms.

Retail 52

Retail Customer Feedback CX Social Media 52