Hodusoft

SEPTEMBER 18, 2023

Various technological advancements such as Automation, Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) are being used in the industry to eliminate the chances of errors. AI-Powered Customer Support: AI-powered customer support solution is another best offering from HoduSoft.

Innovation 52

Innovation Artificial Intelligence Data Entry ML 52

Lumoa

JANUARY 24, 2024

Large volumes of qualitative data turn into actionable insights. This AI-powered CX tool can truly do it all: Gathering customer feedback no matter the source, processing it, and preparing reports based on the processed data. AI-enhanced software can process huge datasets much faster than human workers. The result?

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

SurveySensum

JULY 2, 2023

It is AI-powered and facilitates the creation, distribution, and analysis of surveys with ease. This includes gathering customer feedback for analysis and actionable insights. The tool is also an AI-powered survey tool and offers actionable insights by analyzing customer feedback.

Customer Satisfaction 52

Customer Satisfaction Social Media Text Analytics Actionable Insights 52

SurveySensum

MAY 19, 2023

Artificial Intelligence: With AI, banks can improve and automate their customer support, making the service more efficient. By implementing AI tech like chatbots, banks can respond faster to customer queries improving their CX. Use an omnichannel approach to reach your customers where they prefer to engage.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52

SugarCRM

FEBRUARY 7, 2023

AI adoption has exponentially increased across industries, but not everybody considers it an almighty savior to all CX issues. Only 41% of CX executives today claim they have an AI strategy. In the era when AI mingles its presence in every aspect of our lives, this ratio is on the insignificant side of the spectrum.

CX 26

CX B2C Engineering B2B 26