Execs In The Know

JANUARY 29, 2023

Lean in and Learn from Practitioners on the Podium Gain valuable insights from CX leaders at the highest levels (EVPs, VPs, Global Directors, etc.) Jude Children’s Research Hospital, Nationwide, Marriott International, and Turo. representing some of the most prominent corporate brands, including keynotes from St.

CX 90

CX Hospitality Hospitality Actionable Insights 90

C3Centricity

JANUARY 4, 2021

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. It is also loaded with examples of how great insights can be turned into powerful ad campaigns that connect with customers and motivate them to buy. #4. 7 Ways to Deliver Awesome Customer Service.

Hospitality 62

Hospitality Hospitality Actionable Insights Artificial Intelligence 62

C3Centricity

JANUARY 13, 2021

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. It is also loaded with examples of how great insights can be turned into powerful ad campaigns that connect with customers and motivate them to buy. #4. 7 Ways to Deliver Awesome Customer Service.

Hospitality 71

Hospitality Hospitality Actionable Insights Artificial Intelligence 71

Execs In The Know

MARCH 13, 2023

During Customer Response Summit (CRS) Austin, Julie Weingardt, Chief Operations Officer at Turo, was one of our keynote speakers. Weingardt is responsible for marketplace support, all customer service support, the trust and safety division, the verification of guests and hosts, and touts herself as a customer obsession officer.

Transportation 88

Transportation Non-Profits Sports Hospitality 88

Hodusoft

JANUARY 18, 2023

Some health call center software also includes artificial intelligence capabilities, allowing it to recognize the intent of patients and direct them to the right person, as well as offer natural language recognition and translation. What to look for when choosing healthcare call center software? FluentStream. Bright Pattern.

Healthcare 52

Healthcare Artificial Intelligence Omnichannel CRM 52

Execs In The Know

MARCH 4, 2022

Customer journey analytics solutions are used to track and monitor customer behavior across multiple channels, from the first introduction to a brand or company throughout the entire relationship. Benefits of Customer Journey Analytics. Which channels or touchpoints do customers visit most often before churning?

Customer Journey Map 98

Customer Journey Map Touchpoint Machine Learning Unstructured Data 98