Zendesk

JULY 12, 2023

Generative artificial intelligence , a subset of machine learning , is obviously having a moment—one that’s unlikely to pass anytime soon, if ever. For most people, it’s a dazzling and fascinating new technology that promises to upend the world as they know it.

AI 52

AI ML Artificial Intelligence Machine Learning 52

Lumoa

JANUARY 24, 2024

Large volumes of qualitative data turn into actionable insights. Personalization at Scale : This technology enables you to treat each customer as an individual, offering personalized experiences that resonate and build loyalty. Lumoa’s software is also enhanced with cutting-edge technology. The result?

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

VOZIQ

NOVEMBER 14, 2023

How do we ensure precision targeting for proactive actions at scale? Harnessing the transformative power of artificial intelligence (AI) can be the key differentiator in this chase. Understand why customers are departing, evaluate the associated risk levels and determine actionable insights.

AI 40

AI Net Promoter Score Predictive Analytics Artificial Intelligence 40

C3Centricity

JANUARY 4, 2021

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. It is also loaded with examples of how great insights can be turned into powerful ad campaigns that connect with customers and motivate them to buy. #4. It depends? I am probably in the third camp.

Hospitality 62

Hospitality Hospitality Actionable Insights Artificial Intelligence 62

C3Centricity

JANUARY 13, 2021

Five Brilliant Ideas to Boost your Insight Development. Ever wondered why you struggle to develop actionable insights. It is also loaded with examples of how great insights can be turned into powerful ad campaigns that connect with customers and motivate them to buy. #4. It depends? I am probably in the third camp.

Hospitality 71

Hospitality Hospitality Actionable Insights Artificial Intelligence 71

Lumoa

NOVEMBER 21, 2023

But it is no longer a challenge, thanks to modern technologies like martech tools and back-office solution software and the use of artificial intelligence (AI) in customer feedback analysis. Thankfully, the most relevant AI development technologies evaluating customer feedback rely on sentiment analysis.

Customer Feedback 83

Customer Feedback AI Machine Learning Social Media 83

Hodusoft

SEPTEMBER 18, 2023

With the advancements in technology, the industry expanded towards more complex processes like finance and accounting, IT services, and human resources. About the 12th BPO Innovation Summit At the 12th BPO Innovation Summit, participants can expect to gain fruitful insights into how technology is reforming the BPO industry.

Innovation 52

Innovation Artificial Intelligence Data Entry ML 52