SugarCRM

MAY 25, 2023

Nowadays, one of the main purposes of having an operational CRM system is to help sales, marketing, and service teams better streamline customer interactions. They can now analyze large volumes of customer data, identify patterns, and generate actionable insights. CRM platforms have come a long way.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26

Lumoa

MARCH 12, 2023

A customer experience platform is a set of tools designed to help a business manage and improve—you guessed it—the customer experience they provide. These tools typically include features such as customer data management, analytics and reporting, automation, and personalization. The result?

Customer Experience 83

Customer Experience Customer Journey Map Sentiment Analysis NPS 83

C3Centricity

JULY 20, 2020

Somehow honesty is rarely discussed these days and yet we all know that trust is one of the main reasons people do business with companies. How the Best Marketers are getting More Actionable Insights. Everyone struggles to develop true insights about their customers. Honesty is always the best policy.

Innovation 77

Innovation Start-ups Actionable Insights Retail 77

C3Centricity

MAY 1, 2018

Somehow honesty is rarely discussed these days and yet we all know that trust is one of the main reasons people do business with companies. Remember that insight development takes energy and time. It usually takes days, if not weeks or even months to refine, group and synthesise information down to an actionable insight. . #8.

Innovation 48

Innovation Start-ups Retail Social Media 48