Lumoa

JANUARY 24, 2024

Large volumes of qualitative data turn into actionable insights. Personalization at Scale : This technology enables you to treat each customer as an individual, offering personalized experiences that resonate and build loyalty. Lumoa’s software is also enhanced with cutting-edge technology. The result?

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

SurveySensum

AUGUST 9, 2022

And an intelligible survey tool offers actionable insights, detailed reports, and powerful analytics to improve the decision-making of an organization and inculcate customer feedback into the processes. You can seamlessly enjoy templates for NPS, CES, CSAT, VoC, product experience, brand experience, and more. . SurveySensum.

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52

Lumoa

NOVEMBER 21, 2023

But it is no longer a challenge, thanks to modern technologies like martech tools and back-office solution software and the use of artificial intelligence (AI) in customer feedback analysis. Thankfully, the most relevant AI development technologies evaluating customer feedback rely on sentiment analysis.

Customer Feedback 83

Customer Feedback AI Machine Learning Social Media 83

ClearAction

JULY 11, 2023

It collects an abundance of customer insights that are more valuable than the VoC you pay so much for! Do not mislabel your job titles, technologies, courses, academies, certificates, consulting, and strategies. Technologies exist to manage it, and you’ll get tremendous insights that aren’t available otherwise.

Customer Service 48

Customer Service Data Mining Non-Profits CXM 48