Beyond Philosophy

JULY 18, 2020

The Big Mistake People Make with AI. Specifically, one would be wise to understand what AI is, how it works, and what problems it can solve for your business. Ghosh studies AI and its overlap with behavioral economics. There are many types of AI. AI is excellent at categorizing groups. Key Takeaways.

Artificial Intelligence 114

Artificial Intelligence Machine Learning Sentiment Analysis AI 114

Execs In The Know

SEPTEMBER 28, 2023

Building customer trust and loyalty are the cornerstones of any good business strategy. For businesses, nurturing customer loyalty means delving deeper than the initial transaction and crafting enduring relationships based on trust. It’s that magnetic connection that keeps you coming back again and again.

CX 52

CX Artificial Intelligence Customer Loyalty Retail 52

CX Accelerator

OCTOBER 25, 2018

What a fantastic couple of days at the Arizona Biltmore. Naturally, Customer Experience and AI were on the tip of everyone’s tongue. Summarized below are a few of the most popular trends coming out of the conference… Most of us are not ready for AI.

CX 140

CX Net Promoter Score NPS Contact Center 140

Execs In The Know

AUGUST 25, 2022

PHOENIX, ARIZONA, US, (PRWEB) AUGUST 25, 2022 – Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Viewpoints: Insurance — A Survey of Retail Customers of Insurance Products. About Genesys.

CX 45

CX Retail Engineering Technology 45

Taylor Reach Group

APRIL 25, 2018

AI Briefing – May 3, Atlanta, GA. Our laser focused AI Briefing is a great opportunity to discuss how AI powered bots and AI–virtual/assisted human agents are impacting service strategies with other care leaders that are looking to maximize their strategy or implement it. Loyalty Expo 2018 – May 15 – 17, Orlando, FL.

Contact Center 62

Contact Center Customer Experience Artificial Intelligence Government 62

CSAT.AI

FEBRUARY 6, 2019

Just like business, law is constantly evolving, though a donkey still can’t sleep in a bathtub according to Arizona law. The post A Chat about QA Tools and Process appeared first on Zendesk Auto QA, AI-powered CSAT Surveys & Live Agent Feedback with Sentiment Analysis. Thanks for your help!”.

Net Promoter Score 78

Net Promoter Score Legal Sentiment Analysis Compliance 78