AI Artificial Intelligence California Technology 
Zendesk
OCTOBER 9, 2023
According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. Like Spider-Man uses his spidey senses for good, businesses can use AI to improve their customer experience.
Steven Van Belleghem
NOVEMBER 5, 2019
It’s the science and technology blog and news network of the legendary Singularity University, that was founded in 2008 by Peter Diamandis and Ray Kurzweil at the NASA Research Park in California. This is a go-to platform for those who want the latest insights about science and technology trends. This one’s a true classic.
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Comm100
FEBRUARY 13, 2023
It’s an exciting time in artificial intelligence. The release of ChatGPT has kicked off an AI battle among the tech giants, and public experimentation has already turned up some incredible applications for ChatGPT. Like other AI bots, ChatGPT works using deep learning to respond to chat prompts with text. What is ChatGPT?
SugarCRM
AUGUST 11, 2022
When artificial intelligence ( AI ) was introduced in the ’60s to mimic human decision-making, it was already heralded as the next big tech trend. Fast forward six decades, and AI remains a hot topic, but we have only begun to scratch the surface of adoption. Not All AI Is Created Equal.
SurveySensum
NOVEMBER 23, 2023
Driver 3: The Rise Of New Digital Technologies 66% of consumers are interested in using AR when shopping, and the technology is constantly expanding into new markets. This is why for the last couple of years, augmented reality and artificial intelligence have been the hot topic in digital marketing circles.
Execs In The Know
OCTOBER 30, 2022
On October 24-26, Execs In The Know proudly welcomed approximately 200 leaders from across the customer experience (CX) spectrum to beautiful Coronado, California, for Customer Response Summit (CRS) Coronado. How does your brand plan to use innovative technology to drive empathy and personalization for high-quality customer engagement?
CSAT.AI
MAY 29, 2019
I love how technology has streamlined consumer life. My friend and I went to In-N-Out this past week (California omnivores know the bliss that is In-N-Out), and experienced the shortest line I’ve ever seen on a weekend or holiday. That is huge during 100 degree days in a California summer. Streamlining with AI.
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