Zendesk

JANUARY 18, 2024

What is AI transparency? AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. Simply put, AI transparency is like providing a window into the inner workings of AI, helping people understand and trust how these systems work.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

Ameyo Callversations

MARCH 15, 2022

With WFH (work from home) becoming the new normal for the industry, it is important to optimize all business operations. WFH offers greater productivity, lower cost, and more opportunities for contact center businesses, which is why they are investing in scalable remote technology software. WFH is Here to Stay, Keep the Track.

Contact Center 52

Contact Center Compliance Government Technology 52

Comm100

MAY 20, 2022

One of the best ways to verify the security qualifications of enterprise live chat is to review their compliance with international and industry-specific security standards. Read more: Comm100 Security and Privacy Compliances. Business Operations Manager, Fitbit. Chat routing. In addition, our sales team loves it.

Customer Satisfaction 75

Customer Satisfaction Sales Education Compliance 75

ProProfs

APRIL 4, 2021

Make it a point to deploy compliance training such as workplace diversity & sensitivity to break cultural barriers and build an inclusive team. The aim of channel partner sales training is to let your p artners know how to sell your products based on your short-term and long-term business goals. Compliance Training.

Compliance 52

Compliance Government Sales Education 52

Qualtrics

APRIL 13, 2021

That’s why today I’m excited to announce what Qualtrics has spent the past decade building - an end-to-end business operating system for experience management: the XM Operating System or XM/ OS. Our customers have shown us that experience management is as critical to their organizations today as CRM and HR management.

Machine Learning 49

Machine Learning Sentiment Analysis Compliance Government 49

SurveySensum

JULY 14, 2020

Kaye Chapman is a Customer Experience and Learning Specialist, working with global Fortune 500, government, and private firms around the world to design outstanding customer experiences and to embed effective people development strategies. Martin Hill-Wilson – Emotive CX Mentor, Customer Service, and AI Engagement Strategist.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132