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10 Best Qualtrics Competitors and Alternatives in 2021

SurveySensum

SurveySensum is an AI-powered end-to-end customer experience management platform that facilitates SMEs and growth-stage businesses to act effectively on your feedback. . When you have too many customer personas and a huge audience pool, you need to manage it. Data Management. Real-time text analysis. Take a look.

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In conversation with Matt Dixon: Use unstructured data to give your CX program the edge it needs

Qualtrics

recorded phone conversations, chat interactions or case management data) and data left by customers voluntarily (e.g., what are people using this conversational analysis for? Unstructured data—or what’s sometimes called “ambient” or “found” data—is data that is collected during the normal course of business (e.g., About Tethr.