Uniphore

NOVEMBER 17, 2021

Attributes 526% Revenue Growth to Massive Enterprise Demand for its Conversational Automation Platform that Uses AI to Modernize and Democratize Customer Experiences Palo Alto, Calif. “As we continue to work through the pandemic and into a post-pandemic era, customer experience has never been more important.

Technology 246

Technology Technology Innovation Entertainment 246

Uniphore

OCTOBER 26, 2021

Customers can now view and take advantage of the services expertise, capabilities , and complementary technology of the partners in Uniphore’s Unite program to achieve these returns. “Uniphore has always been committed to building a robust partner ecosystem to support our customers.

Innovation 179

Innovation AI Artificial Intelligence Sales 179

Uniphore

DECEMBER 14, 2021

In addition to joining Cisco’s SolutionsPlus Program, the companies continue their work on developing new capabilities in AI, conversational automation, and real-time call and sentiment analysis. These types of advances are transforming customer experience across contact centers for global enterprises.

Sentiment Analysis 264

Sentiment Analysis Customer Experience ML Contact Center 264

Execs In The Know

FEBRUARY 16, 2023

From the largest banks and insurance providers to leading telecommunications, travel, and technology organizations, companies around the globe are using Zenarate simulation training to develop confident top-performing agents. Zenarate AI Coach simulation training is key to helping us achieve that goal.” days to 2 hours.

AI 52

AI Scorecard Contact Center Compliance 52

SurveySensum

JULY 14, 2020

Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Ian Golding – Customer Experience Consultant, Speaker, Author, Blogger. LinkedIn : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132