ChatGPT for customer service: Capabilities and limitations
Zendesk
OCTOBER 17, 2023
ChatGPT is an impressive conversational AI (artificial intelligence) chatbot by OpenAI that launched in 2022. But can OpenAI API or ChatGPT be used for customer service? How to use the OpenAI API for customer support Frequently asked questions OpenAI and Zendesk What is ChatGPT? Help write questions for customer surveys.
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