SurveySensum

DECEMBER 29, 2023

In today’s dynamic healthcare landscape, enhancing the patient journey stands as a paramount goal. Recognizing this significance, healthcare institutions are increasingly turning to a powerful solution. Recent statistics underscore the pivotal role patient experience plays in defining the quality of care provided.

Healthcare 52

Healthcare Artificial Intelligence Text Analytics Innovation 52

Lumoa

APRIL 28, 2024

You can even find opportunities for cross-selling, upselling, or personalized promotions by using real-time insights and trends generated by AI. Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

DMG Consulting

JUNE 11, 2019

The Report provides an in-depth analysis of these artificial intelligence (AI)-enabled solutions, which are playing an increasingly influential role in the digital transformation and future of service organizations. AI is playing an increasingly influential role in today’s world.

Contact Center 48

Contact Center Artificial Intelligence Text Analytics Machine Learning 48

DMG Consulting

AUGUST 9, 2018

Recent advancements in AI technology, along with consumer preferences for self-service options in digital channels, are driving interest in and adoption of IVAs. ai, Artificial Solutions, Interactions, Omilia and Verint. DMG covers emerging contact center trends and IT sectors that are likely to have a lasting impact on the market.

Text Analytics 48

Text Analytics Contact Center Predictive Analytics Machine Learning 48

DMG Consulting

APRIL 16, 2019

These innovations have come hand in hand with megatrends that include Big Data, analytics, mobility, increased server processing speeds (and decreased costs), the market influence of Millennials (the “smart device” generation), the gig economy, and, of course, the cloud. AI IS THE HEADLINER FOR 2019.

Contact Center 48

Contact Center Predictive Analytics Machine Learning Artificial Intelligence 48

SurveySensum

AUGUST 3, 2023

Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. Are there any pain points that need addressing?

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

ProProfs

MAY 3, 2023

Offers innovative configurations to customize your experience with features like security levels, roles & permissions, notifications, and compliance. Comes with multiple question types, customizable themes, advanced text analytics, and other features to optimize the survey results. Offers AI-based proctoring.

Education 52

Education Text Analytics CRM Social Media 52