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10 Things You Can Do to Ensure Your CX Success

SugarCRM

Bring AI to the Table. Modern CRMs leverage artificial intelligence (AI) to provide accurate predictions about your leads’ likeliness to engage and convert. Having order and invoice details also helps your users address customer questions quickly. Understanding your customers’ data in your CRM isn’t enough anymore.

CX 48
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8 Ways Modern CRM is Reshaping The Manufacturing Industry

SugarCRM

The adoption of new channels and technologies, such as consumerization of B2B, reduction in layers of distribution, the Internet of Things (IoT), Analytics, and AI, are disrupting traditional business models and creating new opportunities for growth. All customer-facing teams need access to this information.

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Looking for Sales Automation? Don’t Skip These 11 Features

SugarCRM

The software uses rules, algorithms, AI, and other digital tools to trigger and automate sales functions, including data entry, document routing, nurture cadences, and so much more. Plus, you can prioritize leads based on AI-predicted conversion scores and set your team up for future success by matching lead profiles to similar accounts.

Sales 26