CommBox

DECEMBER 6, 2023

Cost Savings with Live Chatbot Implementation In the dynamic landscape of business operations, cost efficiency stands as the utmost priority. The strategic deployment of live chatbots within customer service operations, while unveiling the substantial cost savings they can yield.

Customer Service 98

Customer Service Artificial Intelligence E-commerce Customer Satisfaction 98

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. For sectors such as travel, hospitality, and retail, AI chatbots are leading the way for sales efficiencies. AI Chatbot and its Importance.

AI 52

AI Sales Artificial Intelligence ML 52

SurveySensum

DECEMBER 2, 2021

Any positive integer can be deemed to be a good NPS score since it indicates the overall positive sentiments of customers towards the business. So, what constitutes a good NPS score for the hospitality industry may not apply to the retail industry. SurveySensum is an Artificial Intelligence-based NPS survey tool.

Net Promoter Score 52

Net Promoter Score NPS Text Analytics Hospitality 52

Taylor Reach Group

DECEMBER 5, 2017

How pervasive is the impending impact of artificial intelligence (AI) on the customer experience (CX)? With Customer Experience being a crucial factor in business operations, comes the importance of optimizing Customer Support and forecasting trends. Continue reading here . Do You Have an Audit Plan for Customer Service?

CEM 0

CEM Contact Center Artificial Intelligence Hospitality 0

SurveySensum

JULY 14, 2020

She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132