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How CX Helps Deliver Market Success for Manufacturers

SugarCRM

Because of shifting global dynamics, modern manufacturers are being pushed to accelerate their digital transformation initiatives. And the manufacturing industry, just like all other sectors, has pivoted its businesses to ride out the challenging environment.

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Navigating the Road Ahead: Challenges and Opportunities for UK Manufacturers in 2024

SugarCRM

The past few years have proven to be a major crucible for manufacturers worldwide, and the UK has not been exempt from these challenges. However, in the face of adversity, the manufacturing sector has displayed remarkable resilience. CRM software, for example, is helping companies choose which product investments to make.

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4 Ways CRM Software Is Helping Manufacturers Create Operational Resilience

SugarCRM

It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. Leading Industry experts are now seeing four key trends that are keeping manufacturers awake at night that must be addressed for organizations to successfully come to speed with new customer and market needs: Embracing digital transformation.

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CX Helps Deliver Market Success to Manufacturers

SugarCRM

One of the effects of the Covid-19 outbreak has been accelerating manufacturers’ digital transformation initiatives. The manufacturing industry has pivoted its businesses to ride out the challenging environment. Artificial Intelligence (AI) innovations have moved the dial on customer experience (CX) efforts.

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How CRM Can Help Manufacturing

SugarCRM

The resurgence of the manufacturing industry is real. According to Manufacturers Alliance for Productivity and Innovation, the manufacturing industry now accounts for approximately one-third of the U.S. Companies are only now realizing the benefits of giving their sales team a sophisticated CRM tool.

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The Transformation of Workforce Engagement Management

DMG Consulting

This positioned vendors to invest heavily in their solutions (particularly during the first six months of the year) and deliver a great deal of innovation to the market. The investments are primarily in the following categories: artificial intelligence (AI), automation, analytics, and user interface/user experience (UI/UX).

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The dawn of the Fourth Industrial Revolution

SugarCRM

From steam engines to electrical outlets to computer terminals to AI chatbots, the rate of innovation is accelerating and the world is getting better for it. Water and steam power were the centerpoint of the First Industrial Revolution and powered the advent of modern mass manufacturing techniques. Exciting times!