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4 Ways CRM Software Is Helping Manufacturers Create Operational Resilience

SugarCRM

It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. Leading Industry experts are now seeing four key trends that are keeping manufacturers awake at night that must be addressed for organizations to successfully come to speed with new customer and market needs: Embracing digital transformation.

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Navigating the Road Ahead: Challenges and Opportunities for UK Manufacturers in 2024

SugarCRM

The past few years have proven to be a major crucible for manufacturers worldwide, and the UK has not been exempt from these challenges. However, in the face of adversity, the manufacturing sector has displayed remarkable resilience. CRM software, for example, is helping companies choose which product investments to make.

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Mastering Sales ROI in Manufacturing: Navigating Through a Sea of Data with Strategic Analytics and Reporting

SugarCRM

Welcome back to our series’ fourth and last part: Mastering Sales ROI in Manufacturing: A SugarCRM Guide. Learn why analytics matter for manufacturing enterprises, how to properly leverage analytics to secure a better market position, and the tools you need to achieve it. In the business world, knowledge is power. Through data.

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The Transformation of Workforce Engagement Management

DMG Consulting

The investments are primarily in the following categories: artificial intelligence (AI), automation, analytics, and user interface/user experience (UI/UX). In some cases, it’s an original equipment manufacturer (OEM) arrangement where a CCaaS vendor white-labels third-party applications and brands them as its own.

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How Will Customer Support Change in the Future?

Fonolo

Recent technological advancements are many, ranging from Artificial Intelligence (AI) (and related automated tools like virtual assistants, chatbots, etc.) Get on the synchronous messaging bandwagon on social media, chat- and message-centric apps, and CRM and marketing platforms.

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom

Intercom sponsored Harvard Business Review Analytic Services to conduct a survey of 317 business leaders across a range of industries, including manufacturing, healthcare, technology, financial services, and more. Discover the top trends transforming customer engagement.

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Predictive AI: How to Use AI To Power Your Sales Efforts

SugarCRM

Artificial Intelligence has slowly made its way into our daily lives, whether discussing self-driving cars, recommender tools, or complex predictive and personalized marketing and sales forecasting tools. Lead Prioritization Predictive sales AI analyzes your CRM data and factors like company size, industry, job title, etc.,

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