CSAT.AI

SEPTEMBER 25, 2017

Real-world use cases that demonstrate how artificial intelligence can help you gauge customer sentiment and which customers are at risk for cancellation are here. You have to be already gathering customer data in a relational database. Artificial Intelligence Can Help Predict Customer Churn.

Artificial Intelligence 59

Artificial Intelligence Predictive Analytics Unstructured Data Sentiment Analysis 59

SugarCRM

OCTOBER 24, 2023

In today’s business landscape, it’s hard to find an organization that operates without CRM tools, even in its primitive forms. However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception.

CRM 26

CRM AI Invoicing Predictive Analytics 26

Lightico

APRIL 4, 2024

Here’s where Intelligent Document Processing (IDP) for Auto Finance , elevates the role of the credit analyst, & emerges as a game-changing technology. Lightico’s Intelligent Document Processing (IDP) for Auto Lending Lightico’s IDP solution is a powerful tool that can significantly enhance the auto lending process.

Finance 75

Finance Artificial Intelligence Data Entry Compliance 75

Zendesk

DECEMBER 7, 2021

Companies are increasingly leaning on artificial intelligence (AI) to automatically collect and organize customer data at each touchpoint so they can deliver better experiences. Analyze customer data to predict and reduce churn. But what exactly does it mean to use AI throughout the customer journey?

AI 97

AI Customer Experience Artificial Intelligence Machine Learning 97

SugarCRM

APRIL 26, 2021

But Sugar’s tools go one step further, analyzing and interpreting the data that’s available to you and making predictions about it so you can decide your company’s next course of action. Well, consider that ( according to Dun & Bradstreet ) 91% of CRM data is incomplete and 70% is irrelevant after a year.

Unstructured Data 59

Unstructured Data CRM Finance Artificial Intelligence 59

Confirmit

OCTOBER 11, 2018

Seamlessly integrate data from and to third party business systems to generate richer, more actionable business insights. Leverage state-of-the-art artificial intelligence techniques to uncover new insights from the wealth of structured and unstructured data. Eliminate customer data silos with CRM integration.

Unstructured Data 40

Unstructured Data Sentiment Analysis Close the Loop Artificial Intelligence 40

Ameyo Callversations

APRIL 21, 2022

The precious calls with the customers provide the purest data and feedback about your customer. Instead, contact centers should be integrated with modern-day tools such as CRM, workflow management, ERP, order management, and quality management solutions. This integration enables them to collect data in real-time.

Contact Center 52

Contact Center Technology Technology Unstructured Data 52