Totango

JANUARY 22, 2024

Customer success will be the C-suite partner for growth The current enterprise B2B environment is marked by fierce competition, complex stakeholders, and an urgency to demonstrate end-to-end value to both customers and the business.

AI 94

AI Engineering Business Growth Customer Acquisition 94

Intercom, Inc.

OCTOBER 18, 2021

In the early days of the analytics team at Intercom, our tracking mostly consisted of typical SaaS company finance metrics , such as the conversion rate of our customers from trial to paid, and monthly recurring revenue. So much depends on the type of business you’re running. The right product metrics start with the right questions.

E-commerce 269

E-commerce Start-ups Finance Customer Acquisition 269

Intercom, Inc.

MARCH 19, 2019

The best way to improve your customer acquisition is to have a set strategy – one where you know how you’re going to generate demand, what you’re spending on these efforts and how you’re going to convert visitors into paying customers. What is customer acquisition? Intercom Messengers around the web.

Customer Acquisition 166

Customer Acquisition Social Media Engineering Start-ups 166

Intercom, Inc.

MARCH 29, 2022

It’s increasingly becoming the backbone of all customer communications throughout the customer journey; across sales, marketing, and support. into B2B software. Hopefully you can use them to create better relationships with customers and help drive business growth. “In Product demo: Intercom Surveys.

Start-ups 118

Start-ups Innovation Sales NPS 118